@import"https://fonts.googleapis.com/css2?family=Poppins:wght@100;200;300;400;500;600;700;800;900&display=swap";._profileContainer_1njeo_2{padding:0;max-width:100%;animation:_fadeInUp_1njeo_1 .4s ease-out}@keyframes _fadeInUp_1njeo_1{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}._profileHeader_1njeo_19{margin-bottom:32px}._profileTitle_1njeo_23{font-size:24px;font-weight:600;color:var(--color-text-base);margin:0!important;letter-spacing:-.02em}._avatarSection_1njeo_31{display:flex;align-items:center;gap:24px;margin-bottom:40px;padding:24px;background:var(--color-surface-elevated);border-radius:16px;border:1px solid var(--color-border-light);transition:all .2s ease}._avatarSection_1njeo_31:hover{border-color:var(--color-border-medium);box-shadow:0 2px 8px #0000000a}._avatarWrapper_1njeo_48{position:relative;display:flex;align-items:center;justify-content:center}._avatarContainer_1njeo_55{position:relative;padding:4px;border-radius:50%;background:linear-gradient(135deg,var(--color-primary),#6272ac);transition:all .3s ease}._avatarContainer_1njeo_55:hover{transform:scale(1.02);box-shadow:0 8px 24px #1890ff26}._avatarOverlay_1njeo_68{position:absolute;left:0;top:0;width:100%;height:100%;z-index:2;background:#0009;border-radius:50%;display:flex;align-items:center;justify-content:center;opacity:0;visibility:hidden;transition:all .2s ease;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}._avatarContainer_1njeo_55:hover ._avatarOverlay_1njeo_68{opacity:1;visibility:visible}._avatarContainer_1njeo_55:not(:has(._avatarOverlay_1njeo_68)):hover{transform:scale(1.02);box-shadow:0 8px 24px #1890ff26}._deleteButton_1njeo_96{color:#fff!important;border:none!important;background:transparent!important;box-shadow:none!important;font-size:18px}._deleteButton_1njeo_96:hover{color:#ff7875!important;transform:scale(1.1)}._avatarInfo_1njeo_109{flex:1}._avatarLabel_1njeo_113{font-size:16px;font-weight:600;color:var(--color-text-base);margin-bottom:8px;display:block}._avatarDescription_1njeo_121{font-size:14px;color:var(--color-on-surface-secondary);margin-bottom:16px;line-height:1.5}._uploadButton_1njeo_128{border-radius:8px!important;height:40px!important;font-weight:500!important;border:1px solid var(--color-border-medium)!important;background:var(--color-bg-container)!important;color:var(--color-text-base)!important;transition:all .2s ease!important}._uploadButton_1njeo_128:hover{border-color:var(--color-primary)!important;color:var(--color-primary)!important;transform:translateY(-1px);box-shadow:0 4px 12px #1890ff26!important}._formSection_1njeo_145{background:var(--color-bg-container);border-radius:16px;padding:32px;border:1px solid var(--color-border-light);margin-bottom:24px;transition:all .2s ease}._formSection_1njeo_145:hover{border-color:var(--color-border-medium);box-shadow:0 2px 8px #0000000a}._sectionTitle_1njeo_159{font-size:18px;font-weight:600;color:var(--color-text-base);margin-bottom:24px;display:flex;align-items:center;gap:8px}._sectionIcon_1njeo_169{color:var(--color-primary);font-size:20px}._formRow_1njeo_174{margin-bottom:0!important}._formItem_1njeo_178{margin-bottom:24px!important}._formItem_1njeo_178:last-child{margin-bottom:0!important}._formLabel_1njeo_186{font-weight:500!important;color:var(--color-text-base)!important;margin-bottom:8px!important;font-size:14px!important}._formInput_1njeo_193{border-radius:8px!important;border:1px solid var(--color-border-medium)!important;background:var(--color-bg-container)!important;color:var(--color-text-base)!important;height:44px!important;font-size:14px!important;transition:all .2s ease!important}._formInput_1njeo_193:hover{border-color:var(--color-primary)!important}._formInput_1njeo_193:focus{border-color:var(--color-primary)!important;box-shadow:0 0 0 2px #1890ff1a!important}._formInput_1njeo_193:disabled{background:var(--color-surface-elevated)!important;color:var(--color-on-surface-secondary)!important;cursor:not-allowed}._logoutSection_1njeo_218{margin-top:32px;padding-top:24px;border-top:1px solid var(--color-border-light)}._logoutButton_1njeo_224{border-radius:8px!important;height:44px!important;font-weight:500!important;padding:0 24px!important;transition:all .2s ease!important}@media (max-width: 768px){._avatarSection_1njeo_31{flex-direction:column;text-align:center;gap:16px}._formSection_1njeo_145{padding:24px 20px}._profileTitle_1njeo_23{font-size:20px}}@media (prefers-color-scheme: dark){._avatarSection_1njeo_31{background:var(--color-surface-elevated)}._formSection_1njeo_145{background:var(--color-surface)}}._formItem_1njeo_178 ._ant-form-item-explain-error_1njeo_261{animation:_slideDown_1njeo_1 .2s ease}@keyframes _slideDown_1njeo_1{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}._profileContainer_1njeo_2 ._ant-form-item-label_1njeo_277>label{font-weight:500!important;color:var(--color-text-base)!important;font-size:14px!important}._profileContainer_1njeo_2 ._ant-input_1njeo_283{border-radius:8px!important;border:1px solid var(--color-border-medium)!important;background:var(--color-bg-container)!important;color:var(--color-text-base)!important;height:44px!important;font-size:14px!important;transition:all .2s ease!important}._profileContainer_1njeo_2 ._ant-input_1njeo_283:hover{border-color:var(--color-primary)!important}._profileContainer_1njeo_2 ._ant-input_1njeo_283:focus{border-color:var(--color-primary)!important;box-shadow:0 0 0 2px #1890ff1a!important}._profileContainer_1njeo_2 ._ant-input_1njeo_283:disabled{background:var(--color-surface-elevated)!important;color:var(--color-on-surface-secondary)!important;cursor:not-allowed}._profileContainer_1njeo_2::-webkit-scrollbar{width:6px}._profileContainer_1njeo_2::-webkit-scrollbar-track{background:var(--color-surface-elevated);border-radius:3px}._profileContainer_1njeo_2::-webkit-scrollbar-thumb{background:var(--color-border-medium);border-radius:3px}._profileContainer_1njeo_2::-webkit-scrollbar-thumb:hover{background:var(--color-primary)}._settingsModal_s8xz2_2{border-radius:16px!important}._settingsModal_s8xz2_2 ._ant-modal-content_s8xz2_6{border-radius:16px!important;overflow:hidden;box-shadow:0 20px 40px #0000001a!important;border:1px solid var(--color-border-light)}._settingsModal_s8xz2_2 ._ant-modal-header_s8xz2_13{background:var(--color-surface-elevated)!important;border-bottom:1px solid var(--color-border-light)!important;padding:24px 32px!important;border-radius:16px 16px 0 0!important}._settingsModal_s8xz2_2 ._ant-modal-title_s8xz2_20{font-size:20px!important;font-weight:600!important;color:var(--color-text-base)!important;letter-spacing:-.02em}._settingsModal_s8xz2_2 ._ant-modal-close_s8xz2_27{top:24px!important;right:24px!important}._settingsModal_s8xz2_2 ._ant-modal-close-x_s8xz2_32{width:32px!important;height:32px!important;line-height:32px!important;font-size:16px!important;color:var(--color-on-surface-secondary)!important;border-radius:8px!important;transition:all .2s ease!important}._settingsModal_s8xz2_2 ._ant-modal-close-x_s8xz2_32:hover{background:var(--color-hover)!important;color:var(--color-text-base)!important}._settingsModal_s8xz2_2 ._ant-modal-body_s8xz2_47{padding:0!important;background:var(--color-bg-container)!important}._settingsModal_s8xz2_2 ._ant-modal-footer_s8xz2_52{background:var(--color-surface-elevated)!important;border-top:1px solid var(--color-border-light)!important;padding:20px 32px!important;border-radius:0 0 16px 16px!important}._tabsContainer_s8xz2_59{min-height:500px}._tabsContainer_s8xz2_59 ._ant-tabs_s8xz2_63{height:100%}._tabsContainer_s8xz2_59 ._ant-tabs-tab-list_s8xz2_67{background:var(--color-surface-elevated)!important;margin:0!important;padding:24px 0!important;border-right:1px solid var(--color-border-light)!important;width:200px}._tabsContainer_s8xz2_59 ._ant-tabs-tab_s8xz2_67{margin:0 24px 8px!important;padding:12px 16px!important;border-radius:8px!important;border:none!important;background:transparent!important;color:var(--color-on-surface-secondary)!important;font-weight:500!important;transition:all .2s ease!important}._tabsContainer_s8xz2_59 ._ant-tabs-tab_s8xz2_67:hover{background:var(--color-hover)!important;color:var(--color-text-base)!important}._tabsContainer_s8xz2_59 ._ant-tabs-tab-active_s8xz2_91,._tabsContainer_s8xz2_59 ._ant-tabs-tab-active_s8xz2_91:hover{background:var(--color-primary)!important;color:#fff!important}._tabsContainer_s8xz2_59 ._ant-tabs-content-holder_s8xz2_101{background:var(--color-bg-container)!important;padding:32px!important}._tabsContainer_s8xz2_59 ._ant-tabs-tabpane_s8xz2_106{height:100%;overflow-y:auto}._footerButtons_s8xz2_111{display:flex!important;align-items:center!important;justify-content:flex-end!important;gap:12px!important}._cancelButton_s8xz2_118{height:40px!important;padding:0 20px!important;border-radius:8px!important;font-weight:500!important;border:1px solid var(--color-border-medium)!important;background:var(--color-bg-container)!important;color:var(--color-text-base)!important;transition:all .2s ease!important}._cancelButton_s8xz2_118:hover{border-color:var(--color-primary)!important;color:var(--color-primary)!important}._saveButton_s8xz2_134{height:40px!important;padding:0 24px!important;border-radius:8px!important;font-weight:500!important;background:var(--color-primary)!important;border-color:var(--color-primary)!important;transition:all .2s ease!important}._saveButton_s8xz2_134:hover{background:#6272ac!important;border-color:#6272ac!important;transform:translateY(-1px);box-shadow:0 4px 12px #1890ff40!important}._saveButton_s8xz2_134:disabled{background:var(--color-border-medium)!important;border-color:var(--color-border-medium)!important;color:var(--color-on-surface-secondary)!important;transform:none!important;box-shadow:none!important}._saveButton_s8xz2_134._loading_s8xz2_160{pointer-events:none}@media (max-width: 768px){._settingsModal_s8xz2_2{width:95vw!important;max-width:none!important}._tabsContainer_s8xz2_59 ._ant-tabs-tab-list_s8xz2_67{width:160px;padding:16px 0!important}._tabsContainer_s8xz2_59 ._ant-tabs-tab_s8xz2_67{margin:0 16px 6px!important;padding:10px 12px!important;font-size:14px!important}._tabsContainer_s8xz2_59 ._ant-tabs-content-holder_s8xz2_101{padding:24px 20px!important}._settingsModal_s8xz2_2 ._ant-modal-header_s8xz2_13{padding:20px 24px!important}._settingsModal_s8xz2_2 ._ant-modal-footer_s8xz2_52{padding:16px 24px!important}}._tabsContainer_s8xz2_59 ._ant-tabs-tabpane_s8xz2_106::-webkit-scrollbar{width:6px}._tabsContainer_s8xz2_59 ._ant-tabs-tabpane_s8xz2_106::-webkit-scrollbar-track{background:var(--color-surface-elevated);border-radius:3px}._tabsContainer_s8xz2_59 ._ant-tabs-tabpane_s8xz2_106::-webkit-scrollbar-thumb{background:var(--color-border-medium);border-radius:3px}._tabsContainer_s8xz2_59 ._ant-tabs-tabpane_s8xz2_106::-webkit-scrollbar-thumb:hover{background:var(--color-primary)}._chatButton_1a0ds_3{position:fixed;bottom:24px;right:24px;width:56px;height:56px;border-radius:50%;background:var(--primary-color, #1890ff);color:#fff;border:none;box-shadow:0 4px 12px #1890ff66;cursor:pointer;z-index:1000;display:flex;align-items:center;justify-content:center;font-size:24px;transition:background .2s ease,box-shadow .2s ease,transform .2s ease;padding:0}._chatButton_1a0ds_3:hover{background:var(--primary-hover, #40a9ff);box-shadow:0 6px 16px #1890ff80;transform:scale(1.05)}._chatButton_1a0ds_3:active{transform:scale(.95)}._chatButtonBadge_1a0ds_34{position:absolute;top:-2px;right:-2px;width:20px;height:20px;border-radius:50%;background:#ff4d4f;color:#fff!important;font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center;border:2px solid #ffffff}@keyframes _pulse_1a0ds_1{0%{box-shadow:0 4px 12px #1890ff66}50%{box-shadow:0 4px 12px #1890ff66,0 0 0 8px #1890ff26}to{box-shadow:0 4px 12px #1890ff66,0 0 0 16px #1890ff00}}._chatButtonPulse_1a0ds_57{animation:_pulse_1a0ds_1 2s ease-in-out 3}._chatPanel_1a0ds_62{position:fixed;bottom:92px;right:24px;width:400px;height:540px;background:#fff;border-radius:12px;box-shadow:0 8px 32px #00000026;z-index:1000;display:flex;flex-direction:column;overflow:hidden;border:1px solid #f0f0f0}._chatHeader_1a0ds_79{display:flex;align-items:center;justify-content:space-between;padding:14px 20px;background:var(--primary-color, #1890ff);color:#fff;flex-shrink:0}._chatHeaderLeft_1a0ds_89{display:flex;align-items:center;gap:10px}._chatHeaderTitle_1a0ds_95{font-size:15px;font-weight:600;color:#fff!important}._statusDot_1a0ds_101{width:8px;height:8px;border-radius:50%;flex-shrink:0}._statusDotOnline_1a0ds_108{background:#52c41a;box-shadow:0 0 4px #52c41a99}._statusDotOffline_1a0ds_113{background:#ff4d4f;box-shadow:0 0 4px #ff4d4f99}._closeButton_1a0ds_118{background:transparent!important;border:none!important;color:#fff!important;font-size:16px!important;padding:4px!important;width:auto!important;height:auto!important;box-shadow:none!important}._closeButton_1a0ds_118:hover{color:#fffc!important;background:#ffffff26!important}._businessHoursBanner_1a0ds_135{padding:8px 20px;background:#f6f8fa;border-bottom:1px solid #f0f0f0;display:flex;align-items:center;gap:8px;font-size:11px;color:#8c8c8c;flex-shrink:0}._offlineBanner_1a0ds_147{padding:8px 20px;background:#fff7e6;border-bottom:1px solid #ffd591;font-size:12px;color:#ad6800;flex-shrink:0}._viewContainer_1a0ds_157{flex:1;overflow:hidden;display:flex;flex-direction:column}._ticketList_1a0ds_165{display:flex;flex-direction:column;height:100%}._ticketListHeader_1a0ds_171{display:flex;justify-content:space-between;align-items:center;padding:12px 20px;border-bottom:1px solid #f0f0f0;flex-shrink:0}._ticketItems_1a0ds_180{flex:1;overflow-y:auto;padding:8px 12px}._ticketItem_1a0ds_180{padding:12px 14px;border-radius:8px;border:1px solid #f0f0f0;margin-bottom:8px;cursor:pointer;transition:all .15s ease;background:#fff}._ticketItem_1a0ds_180:hover{background:#f8fafc;border-color:#e0e0e0}._ticketItemTop_1a0ds_201{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}._ticketSubject_1a0ds_208{font-size:13px!important;line-height:1.3;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1;margin-right:8px}._ticketPreview_1a0ds_218{font-size:12px!important;color:#8c8c8c!important;line-height:1.4;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;margin-bottom:6px}._ticketItemBottom_1a0ds_229{display:flex;align-items:center;gap:10px}._ticketMeta_1a0ds_235{font-size:11px!important;color:#bfbfbf!important}._ticketSectionLabel_1a0ds_240{padding:8px 4px 4px;margin-top:4px}._threadView_1a0ds_246{display:flex;flex-direction:column;height:100%}._threadHeader_1a0ds_252{display:flex;align-items:center;gap:8px;padding:10px 12px;border-bottom:1px solid #f0f0f0;flex-shrink:0}._backButton_1a0ds_261{background:transparent!important;border:none!important;padding:4px 8px!important;box-shadow:none!important;color:#595959!important}._backButton_1a0ds_261:hover{color:var(--primary-color, #1890ff)!important;background:#f5f5f5!important}._threadHeaderInfo_1a0ds_274{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0}._threadTitle_1a0ds_282{font-size:13px!important;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._threadMessages_1a0ds_289{flex:1;overflow-y:auto;padding:16px 16px 8px;display:flex;flex-direction:column;gap:10px}._messageBubble_1a0ds_299{max-width:85%;padding:10px 14px;border-radius:12px;position:relative}._messageBubbleUser_1a0ds_306{align-self:flex-end;background:var(--primary-color, #1890ff);color:#fff;border-bottom-right-radius:4px}._messageBubbleStaff_1a0ds_313{align-self:flex-start;background:#f0f2f5;border-bottom-left-radius:4px}._messageBubbleContent_1a0ds_319{font-size:13px;line-height:1.5;white-space:pre-wrap;word-break:break-word}._messageBubbleUser_1a0ds_306 ._messageBubbleContent_1a0ds_319{color:#fff!important}._messageBubbleStaff_1a0ds_313 ._messageBubbleContent_1a0ds_319{color:#262626!important}._messageSenderName_1a0ds_334{font-size:11px!important;font-weight:600!important;color:var(--primary-color, #1890ff)!important;display:block;margin-bottom:4px}._messageBubbleTime_1a0ds_342{font-size:10px!important;display:block;margin-top:4px}._messageBubbleUser_1a0ds_306 ._messageBubbleTime_1a0ds_342{color:#ffffffb3!important;text-align:right}._messageBubbleStaff_1a0ds_313 ._messageBubbleTime_1a0ds_342{color:#bfbfbf!important}._newTicketForm_1a0ds_358{display:flex;flex-direction:column;height:100%}._newTicketBody_1a0ds_364{flex:1;padding:20px;overflow-y:auto}._emptyMessages_1a0ds_371{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;color:#bfbfbf;text-align:center;gap:12px;padding:40px 24px}._emptyMessages_1a0ds_371 ._anticon_1a0ds_383{font-size:36px;color:#d9d9d9}._loadingContainer_1a0ds_388{display:flex;align-items:center;justify-content:center;height:100%}._inputArea_1a0ds_396{padding:12px 16px;border-top:1px solid #f0f0f0;background:#fff;flex-shrink:0}._messageInputRow_1a0ds_403{display:flex;gap:8px;align-items:flex-end}._messageInput_1a0ds_403{flex:1}._sendButton_1a0ds_413{flex-shrink:0}@media (max-width: 768px){._chatPanel_1a0ds_62{width:calc(100vw - 16px);right:8px;bottom:84px;height:calc(100vh - 120px);max-height:600px}._chatButton_1a0ds_3{bottom:16px;right:16px}}._minimalistSider_14q0f_3{background:#fff!important;border-right:1px solid #e8e8e8!important;box-shadow:none!important}._minimalistSider_14q0f_3 .ant-layout-sider-children{display:flex;flex-direction:column;height:100%;overflow:hidden}._minimalistHeader_14q0f_17{padding:20px 24px;border-bottom:1px solid #f5f5f5;display:flex;align-items:center;justify-content:space-between;min-height:64px;background:#fff}._minimalistHeaderCollapsed_14q0f_27{padding:16px 12px;justify-content:center;align-items:center;flex-direction:column;gap:12px}._logoContainer_14q0f_35{max-width:100px;height:auto}._logoIcon_14q0f_40{width:32px;height:32px;background:var(--primary-color);border-radius:6px;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:600;font-size:14px}._navigationSection_14q0f_53{flex:1;padding-top:8px;display:flex;flex-direction:column;overflow-y:auto;overflow-x:hidden}._versionFooter_14q0f_62{padding:12px;border-top:1px solid #f0f0f0;font-size:11px;color:#bfbfbf;text-align:center;letter-spacing:.3px;flex-shrink:0}._companySelectContainer_14q0f_72{padding:0 24px 16px;border-bottom:1px solid #f5f5f5;margin-bottom:8px}._minimalistMenu_14q0f_78{border:none!important;background-color:transparent!important;padding:0 4px}._collapseButton_14q0f_84{background:transparent!important;border:none!important;color:#8c8c8c!important;font-size:16px!important;padding:4px!important;width:auto!important;height:auto!important;box-shadow:none!important;flex-shrink:0}._collapseButton_14q0f_84:hover{color:var(--primary-color)!important;background:transparent!important;box-shadow:none!important}._minimalistMenu_14q0f_78 .ant-menu-item{margin:2px 0!important;border-radius:6px!important;height:40px!important;line-height:40px!important;font-size:14px!important;font-weight:500!important;padding:0 8px!important;transition:all .2s ease!important;color:#333!important}._minimalistMenu_14q0f_78 .ant-menu-item:hover{background-color:#f8f9fa!important;color:#333!important}._minimalistMenu_14q0f_78 .ant-menu-item-selected,._minimalistMenu_14q0f_78 .ant-menu-light .ant-menu-item-selected,._minimalistMenu_14q0f_78 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